Account and Finance Guidelines

Package Plans

All groups registered to attend a Music in the Parks festival must select from one of the following package plans:

  • Festival Adjudication, One Day Admission to Park
  • Festival Adjudication, One Day Admission to Park, Meal in Park
  • Festival Adjudication Only (no park admission included)

Looking for a multi-day option?

Contact EPN Travel Services at 888-323-0974 - info@epntravel.com, or work with the outside travel planner of your choice.

Payment Schedule

NOTE - If you are working with EPN Travel or another outside travel planner, please refer to their information for payment guidelines.

PAYMENTS ARE DIVIDED INTO 2 INSTALLMENTS:

  • A $100 per ensemble refundable deposit is due 90 days before your event.
    All payments are refundable until 30 days before your event.
    See the Cancellation and Refund policy for complete information.
  • Your final installment is due 30 days before your festival. You will receive reminder emails when these invoices are due.

Any account that has not made any payments by the final payment deadline may be canceled, and their groups will be removed from the performance schedule.

Payment Methods

Music in the Parks accepts the following forms of payment:

  • Check
  • Money Order
  • Visa, MasterCard, American Express, Discover

We DO NOT consider Purchase Orders as a form of payment.

All payments must be made in US Currency.

Invoices are available 24 hours a day by logging into your Festivals Edge Account.

Returned Checks

There is a $30.00 penalty for all returned checks.

If a personal check issued by a parent affiliated with your organization is returned for any reason, your group will be held responsible for the $30.00 fee.

Number Changes / Final Count Guarantee

All festival reservation holders must guarantee their minimum ticket count by 10 days before the event. The Invoice Contact will receive an email approximately 15 days before your event reminding you to login and make any needed changes. If you are using a travel planner, they will be contacted to verify your ticket counts.

By the 10-day deadline, we need a full breakdown of how many students and adults are participating in your trip. We also need to know how many students will be utilizing a Season Pass, rather than purchasing a ticket through Music in the Parks.

It is your responsibility to guarantee your final counts – even if you do not receive the email reminder.

After the 10-day deadline, your tickets totals cannot be lowered for any reason. You will be able to add on tickets if needed at the festival registration table. Payment in full must accompany any extra ticket requests.

Refunds

Refunds for any overpayments will be issued within 30 days following your festival date. All refunds are made by check, written and mailed to the school/organization, unless otherwise requested, in writing, by the reservation holder. If refunds should be issued to a Booster Organization, please provide that information prior to festival participation. If you have any questions or a special refund request, please email info@edprog.com.