Account and Finance Guidelines

Package Plans

All groups registered to attend a Music in the Parks festival must select from one of the following package plans:

  • Festival Adjudication, One Day Admission to Park
  • Festival Adjudication, One Day Admission to Park, Meal in Park
  • Festival Adjudication Only (no park admission included

Looking for a multi-day option?

Contact EPN Travel Servcies at 888-323-0974 -, or work with the outside travel planner of your choice.

Payment Schedule

If you are working with EPN Travel or another outside travel planner, please refer to their information for payment guidelines.


  • A $100 per ensemble refundable deposit is due 90 days before your event.
    All payments are refundable until 30 days before your event.
    See the Cancellation and Refund policy for complete information.
  • Your final installment is due 30 days before your festival. You will receive reminder emails when these invoices are due.

Any account that has not made any payments by the final payment deadline may be canceled, and their groups will be removed from the performance schedule.

Payment Methods

Music in the Parks will accept the following forms of payment:

  • Check
  • Money Order
  • Visa, MasterCard, American Express, Discover

We DO NOT consider Purchase Orders a form of payment.

All payments must be made in US Currency.

Invoices are available 24 hours a day by logging into your Festivals Edge Account.

Returned Checks

There is a $20.00 penalty for all returned checks.

If a personal check issued by a parent affiliated with your organization is returned for any reason, your group will be held responsible for the $20.00 fee.

Number Changes / Final Count Guarantee

All festival participants must guarantee their minimum ticket count by 10 days before the event. The Invoice Contact will receive an email approximately 15 days before your event reminding you to login and make your changes. *If you are using a travel planner they will be contacted to verify your ticket counts.

At the 10 day deadline we need a breakdown of how many students and adults are participating in your trip. We also need to know how many students will be utilizing a Season pass, rather than purchasing a ticket through Music in the Parks.

It is your responsibility to guarantee your final counts – even if you do not receive the email reminder.

After the 10 day deadline, your tickets totals cannot be lowered for any reason. You will be able to add on tickets if needed at the festival registration table. Payment in full must accompany any extra ticket requests.


Refunds for any overpayments will be issued within 30 days following your festival date. Refunds are issued to the organization, rather than an individual. If your payment was issued on a Credit Card, your refund will be issued to that card. The only exception is if your refund is greater than the amount paid on the card. In this case, a check will be issued. If you have any questions or a special refund request, please email