CANCELLATION & REFUNDS POLICY

If you are utilizing an outside travel planner, such as EPN Travel Services, please refer to their information for cancellation guidelines.

In the event it is necessary for a school to withdraw from a Music In The Parks festival a full refund will be issued if written cancellation notice is received 30 days before the scheduled festival date. Cancellation must be submitted in writing, and can be sent via fax, e-mail or US Mail*.

*If using US Mail, the written cancellation must arrive in our offices by the 30 day deadline, rather than be postmarked by that deadline.

Any group that cancels less than 30 days before the festival, but more than 15 days before will be charged a $100 cancellation penalty. All other payments will be returned to you.

Any group that cancels less than 15 days before the event will forfeit all payments made to Music In The Parks.

If written cancellation is not received according to these deadlines, all applicable cancellation penalties will apply.

Reminder
If no payments have been received by the 30-Day final payment deadline, your group will be dropped from the festival.

Once a group has been dropped due to lack of payment, they cannot be reinstated even if the payment arrives after the cancellation has taken effect.

Please note:
This policy remains in effect regardless of sudden School Board policy changes or world events. Such circumstances do not negate this policy.

Weather
Amusement Parks rarely return tickets due to rain or other weather conditions.  Music In The Parks cannot return tickets because of inclement weather.  Awards Ceremonies will take place unless the Park closes the Awards Ceremony area.

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